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Our Privacy Policy

Supa Group Pty Ltd values your privacy and is committed to protecting your personal information. We will not, under any circumstances, give away your personal information to an outside organisation for their marketing purposes.

We have adopted the Australian Privacy Principles set out in the Privacy Amendment (Enhancing Privacy Protection) Act 2012 which amended the Privacy Act 1988. These principles govern the way in which Supa Group collect, use, disclose, store, secure and dispose of your personal information.

Protecting your personal information

Supa Group collects data (personal information) from customers who have visited Supa Group’s website or otherwise contacted Supa Group. This enables us to respond to your enquiries, manage your projects, and keep you informed.

The personal information we collect may include names, addresses, email addresses, and telephone numbers. If you visit our website, we may use tracking software (cookies) for website analytics and remarketing purposes.

We take reasonable steps to ensure the security of your personal information, including your email address, by storing it in a secure environment and protecting it from misuse or unauthorised access by anyone other than Supa Group or our trusted agencies..

Why we collect your personal information

We collect personal information for the following purposes:

Transactional Communications: To communicate with you regarding your enquiry, project status, or any relevant updates. Marketing Communications: To occasionally provide updates about our services, helpful tips, project insights, and offers related to home extensions. By submitting your details, you consent to receiving both transactional and occasional marketing communications relevant to your interests. You may opt out of marketing communications at any time by following the unsubscribe link included in our emails.

Access and correction of your personal information

We will provide you with access to the personal information we hold about you upon request. If any information we hold is inaccurate, you may request corrections at any time. You may also choose to unsubscribe from marketing communications at any time by using the link provided in our emails.

Change in our privacy policy

We regularly review our policies to stay up to date with legal requirements, technological changes, and industry best practices. This Privacy Policy may be updated from time to time to reflect such changes.

For any questions or to request access to your personal information, please contact us:

SUPA GROUP PTY LTD

Email: extend@supagroup.com.au

Ph: 03 9458 1666

Last updated November 2024